April 27, 2017

Public Workshops


Master Clinic on Solving Tough Problems

 

 Process Metrics, Management, and Controls

Simon Fraser University
May 9-10, 2017
Vancouver, BC
Register here.

Process Mapping and Process Improvement

Simon Fraser University
May 11-12, 2017
Vancouver, BC
Register here.

Analyzing and Improving Office and Service Operations

No workshops scheduled this year.